austin body shop

Selecting the Right Collision Center When Filing an Insurance Claim

Getting into a car accident can be a terrifying and stressful experience. After you have recovered, the first thing on your mind will be to get your car fixed. For this, you will need to consult with your insurance provider. But then what? While you might think this is the last task on the list, as soon as you file your insurance claim, the company will ask you to select a reliable collision center in Austin to pay for the repairs on your vehicle.

Easier said than done. Finding the right collision center in Austin requires a lot of consideration, effort, and time. So, to make your search easier, we have compiled a list of five things to keep in mind to find the best collision center in Austin. So, without further ado, let’s begin!

1.    Research – Ask Your Friends and Family

Right after you have been in an accident, it is completely normal and tempting to go to the first auto repair shop that your insurance provider recommends. However, that should not be the case. In this case, the right way is to browse for a reliable collision center in Austin online or ask your friends and family for recommendations. If someone you trust is raving about an auto repair shop and its exceptional services, paying them a visit is probably worth it. Just remember that there are more options out there.

2.    Read Reviews

When finding a quality collision center in Austin, reading online reviews is one of the best things to do. This gives you an idea of what other customers are saying and what kind of services they provide. Also, before and after pictures with detailed descriptions can tell you a lot about their professionalism and work quality.

3.    Look for Certified Technicians

A reliable and trusted collision center in Austin will always have certified professionals. Therefore, always ask them if they have been certified by any industry association like I-CAR (Inter-industry Conference on Auto Collision Repair). A good collision center will also be certified by individual makers. For instance, you can find several Tesla-Approved External Body Shops in the state now. Therefore, select a collision center in Austin that knows how to fix your vehicle’s model.

4.    Always Ask the Right Questions

Asking the right questions is one of the best ways to find a reliable collision center in Austin. This not only helps you in learning more about their products and services, but it puts their customer service to a test. Hence, you will have an idea of how you will be treated during the repair and maintenance process. Here is a list of some questions that you should ask the collision center that you are planning to work with:

  • Do you offer warranties?
  • Do you provide written estimates?
  • Do you guys work directly with the insurance companies?
  • ●        What payment methods do you accept?
  • What is the expected turnaround time?
  • How do I know my car is safe? What security measures do you have in place?
  • What type of vehicle parts do you use?

Furthermore, it is always a good thing to ask questions particular to the type of services that you want. Such as, have you ever dealt with a similar issue, or can I expect my car to look like how it did before the accident? Doing so helps you get a better idea of what to expect.

5.    Trust Your Instincts

Honestly, it does not matter how many people have referred a particular collision center to you or how many positive reviews you have read. At the end of the day, if you do not feel safe about leaving your vehicle at a particular auto shop, do not opt for them. Trusting your gut is a fool-proof way to know whether you are opting for the right collision center in Austin or not.

In other words, you deserve to feel safe and confident about leaving your vehicle in an auto body repair shop. So, if there’s even a pinch of doubt in your gut and you have a feeling that this collision center isn’t worth it or you cannot trust them, do not opt for it at any cost. There are many collision centers out there, and it is always worth investigating a bit before letting them fix the second most costly investment in your life.

Contact Us to Learn More about Our Collision Center

These are five factors to consider when selecting a collision center in Austin, but they aren’t the only ones. Even though there is a high chance that your insurance company might influence you to try their      preferred collision center in Austin, do not fall for this trap. Instead, make sure to do your research and select the one that you are comfortable with and that suits your financial needs best.